Last Updated September 15th, 2020
). We will inform our valued customers of why and how we collect, use
and disclose their personal information, obtain their consent where
required, and only handle their personal information in a manner that a
reasonable person would consider appropriate in the circumstances.
PERSONAL INFORMATION GENERALLY DEFINED
“Personal Information” means any information pertaining to an identifiable individual, as more particularly described under applicable Canadian privacy legislation. This may include an individual’ s name in combination with the individual’ s address, date of birth, e-mail address, gender, government issued identification number, account number, and credit card number. This may also include any information from which a person can be identified directly, or indirectly, in particular by reference to an identification number or to one or more factors specific to their physical, physiological, mental, economic, cultural or social identity. To the extent permitted by law, personal information does not include (i) information pertaining to an organization as distinct from an individual person, (ii) the name, title, business address or office telephone number of an employee of an organization, or (iii) the name, address, telephone number or other information of a person that is publicly available (e.g. such as the information that is available in a public telephone directory).
USE OF PERSONAL INFORMATION
This information will be used for the purposes for which it was collected, including the following, as appropriate:
- if you are an Oasis Kitchens customer, we require your
information to complete the purchase and sale of any products or
services from Oasis Kitchens, and this process may include sharing your
information with suppliers and service providers as required to complete
the purchase and sale transaction;
- we may use your contact information to send you further information that may be of interest to you;
- we may use your personal information to analyze and improve our marketing, design and promotional efforts; and
- we may use your contact information to follow up with you following previous correspondence (e.g. live chat, email or phone inquiries)
time to time, we will share statistical information in aggregate which
reveals no personal details about you. These purposes allow us to
conduct business with our valued customers, improve our products and
services, and better meet our customers’ needs. We do not sell or rent
any personally identifiable information about you to any third party.
You also authorize us to use and retain this personal information for as long as it may be required for these purposes. You may choose not to provide some or all of your personal information to us, but this may prevent us from providing our services to you or limit our ability to provide you with the level of service that you would otherwise expect from us as a client.
COLLECTION OF PERSONAL INFORMATION
- We may collect, use or disclose personal information without a client’ s knowledge or consent in the following limited circumstances:
- when the collection, use or disclosure of personal information is permitted or required by law;
- in an emergency that threatens an individual's life, health, or personal security;
- when the personal information is available from a public source (e.g. a telephone directory);
- when we require legal advice from a lawyer;
- for the purposes of collecting a debt;
- to protect ourselves from fraud; or
- to investigate an anticipated breach of an agreement or a contravention of law.
While the personal information we collect may come directly from you, it may also be provided by third parties.
SHARING OF PERSONAL INFORMATION WITH AFFILIATES AND THIRD PARTIES
By entering into a transaction with Oasis Kitchens or requesting any products or services, you agree that Oasis Kitchens may share personal information with its affiliates and with third parties acting on its behalf or at its direction for purposes relating to Oasis Kitchens operations, maintenance, administration, improvement and client oversight. Oasis Kitchens does not disclose or sell your personal information to third parties for marketing purposes.
Oasis Kitchens may elect to use the services of “Google AdSense Advertising” on our website. This once again is used for the purpose for providing a better user experience to you. Google’s advertising requirements can be summarized here.
SECURITY AND NOTICE OF BREACH
We use appropriate security measures when destroying a client’s personal information. We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.
Oasis Kitchens will notify its clients as promptly as possible of any privacy breach after discovering or receiving notification of the breach if Oasis Kitchens reasonably believes the information has been acquired by an unauthorized person or is subject to an unauthorized use.
ACCESS TO PERSONAL INFORMATION
Upon request, with sufficient detail to enable Oasis Kitchens to identify the individual and the personal information being sought, you may access certain personal information collected by Oasis Kitchens that Oasis Kitchens maintains at the time of your request. Oasis Kitchens will provide reasonable and practical access to your personal information in accordance with any applicable laws. Details of how to contact us are set out below. There may be instances where Oasis Kitchens cannot provide you access to your personal information, for certain reasons, including, but not limited to, it has been destroyed or deleted after expiry of applicable retention periods, it contains personal information of other persons, or it contains commercially sensitive or proprietary information owned by us. If we are unable to provide you access, we will explain why and document that for our records. A minimal fee may be charged for providing access to personal information. Where a fee may apply, we will inform you of the cost and request further direction from you on whether or not we should proceed with the request.
ACCURACY / CORRECTION OF PERSONAL INFORMATION
We rely on you to keep us informed of any changes in your contact information or personal information, such as a change of address, telephone number, or any other circumstances. Please contact one of our customer service representatives or our Privacy Officer, to verify or amend the information we have about you. When reasonable and commercially practicable, Oasis Kitchens, upon notice, will correct any inaccuracies in your personal information.
USE OF WEBSITE AND TRACKING
Use of Internet Protocol (IP) Addresses: An IP address is a unique number that is automatically assigned to your computer, smart-phone or other device whenever you are surfing the Internet so that your computer, smart-phone or device can be identified by the main computers, known as Web servers, that serve webpages. This allows us to identify and gather general information about your use of Oasis Kitchens’ products and services.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Since each browser’s user-interface is different, look to your specific browser’s “help menu” to learn how to modify cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Oasis Kitchens website, products or services.
Oasis Kitchens has designated individuals to act as Privacy Officers,
responsible for ensuring compliance with this Policy, the PIPA and the
PIPEDA. Questions and complaints regarding Oasis Kitchens handling of
personal information should be directed to Oasis Kitchens at firstname.lastname@example.org – Attention Privacy Officer.